Return & Exchanges Policy

For contiguous United States returns: 

If you are unhappy with your order for any reason, you may send it back. All items must be returned within 14 days from shipment in new, unused condition, with no signs of use or wear. We recommend trying on both shoes on a carpeted surface to prevent any scuffs or scratches in case you decide to return or exchange them.  

Fashion accessories must be returned in the same condition they were sent to you, with all original pieces included and earrings unworn. We cannot accept partial or broken fashion accessories for return or exchange. 

All shoes and accessories must also be returned unworn, in the original packaging.  

Melora Ultd reserves the right to reject (and not return) items that do not adhere to this return policy.

Melora Ultd offers two return options: 

(1) free return for Melora Ultd store credit

(2) free exchange for the same item in a different size (if available).

 

Please note that final sale merchandise cannot be returned or exchanged.